Who is

Simon Wilby is an inventor and investor. He is the CEO of The Smart Power Incorporated that came up with a breakthrough product that redefines the celphone industry. His invention called The Smart One is a solar powered battery charger that recharges any cellphone battery using direct sunlight while providing longer hours of talk time compared to charging via electricity.

As with any other business venture, Simon Wilby and The Smart Power had come across some challenges. Among them is the story of Rip-off Report.

In February 2004, a frustrated Dan from Calgary, Alberta posted in Rip-Off Report about Simon Wilby. The post says:

On Dec 13th, 2003, our company signed an agreement to purchase surveillance cameras and recording device from Spystores.com/Simon Wilby, to be delivered and installed on Jan 15th, 2004. At the time of signing the agreement, a cheque was written to Spystores.

Numerous phone calls from Jan 15th/04 to Feb 06/04 failed to convince the company to deliver the goods. At the time of writing, Spystores no longer is returning my phone calls.

Simon Wilby displays the classic con-man traits, with many imaginary connections with the FBI and RCMP. Anyone who has seen ‘True Lies’ will quickly see the similarities between Spystores’ Simon, and the Simon character from the movie.

At the time of writing, this case is going to litigation for recovery. Do not under any circumstance deal with this shady company. He is very deceptive, even going so far as to have an SUV with ‘Spystores’ painted acroos the vehicle in bright yellow lettering.

And this story on Simon Wilby has long been cleared. on March 15, 2004, Dan from Calgary, Alberta updated his post in Rip-Off Report and cleared his earlier post. In his post, he said:

Contract started to be delivered ..
Simon Wilby/Spystores did show up at our apt bldg with the DVR today as a show of good faith. This DVR is an upgraded version of the one originally in our contract as he felt badly that it was so late in delivery. Still to be delivered are the wireless cameras and installation, which I am told will occur within a few days. Further update will follow at that time.

The next day, he added another post to retract and apologize for the negative post he wrote in Rip-Off Report. He said:

RETRACTION/APOLOGY ..original post was written in frustration
This is to confirm that, as of today, the contract between Simon Wilby/Spystores and my company has not only been fulfilled, but expectations were exceeded. As a result, I wish to retract my original posting of Feb 07/04 and add that, in retrospect, that in no time has Simon Wilby misrepresented either himself, his products or his company. Therefore, not only will I not hesitate to use their services again in the near future, but will also recommend them to others without restrictions.

My original post was written in frustration at delays which were out of everybody’s control, and should Spystores or any of its representatives encounter these postings, I wish to express my sincerest apologies for lashing out.

Clearly the the Rip-Off Report page on Simon Wilby was written out of frustration. And the issue was in fact settled and cleared. Few things to reiterate on the Simon Wilby Rip-Off posted by Dan (from Calgary, Alberta):

The complaint on Rip-Off about Simon Wilby/The Smart Power was WRITTEN OUT OF FRUSTRATION.
The issue pointed out that Simon Wilby did not deliver, HAS BEEN CLEARED and brings us to the next point,
The contract between Simon Wilby and Dan was NOT ONLY FULFILLED BUT EXCEEDED EXPECTATIONS. He was given the updated item instead of the regular item. How is that for a customer service?
Quoting Dan’s post, “in no time has Simon Wilby misrepresented either himself, his products or his company”